Featured case study
Ulster Rugby’s new Wi-Fi service

28 August 2020

Ulster Rugby is one of four professional teams in Ireland who compete in the Guinness PRO12 Championship and the European Rugby Champions Cup. Kingspan stadium has an overall capacity of 18,200, with four fully covered terraced areas providing seating for up to 9,000 spectators. The state-of-the-art stadium is equipped to the highest standard including professional team facilities, a family area, corporate hospitality, a food village and world-class media suite.

With top-level professional rugby taking place at the ground and matches broadcast globally, Ulster Rugby looked to WiFi SPARK to provide a fully managed and supported Wi-Fi service that included a branded user experience portal, enhanced content filtering, bandwidth control, user data analytics and remote monitoring.

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Munster gets smart

28 August 2020

Over-C, a provider of workplace management and analytics which uses location, sensor data and other IoT devices to empower frontline workers, worked with Thomond Park Stadium, the home of Munster Rugby Club to transform it into a smart stadium. The bespoke digital solution will help Thomond Park to streamline processes, gain new insights into stadium data and deliver a first-rate fan experience.

Thomond Park Stadium was using paper-based processes for up to 1,500 contractors to perform hundreds of match day security, catering, cleaning and maintenance tasks. These critical tasks included checking all fire exits, fridges, boiler rooms, public facilities, fire safety equipment, waste disposal, collaboration with local authorities and transport as well as many more.

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Automotive manufacturer infrastructure upgrade

23 July 2020

DACC Europe is a well-established structured cable and infrastructure provider established in 1996 in Docklands, London, enjoying year on year growth and being fully independent.

It has successfully managed projects from the relocation of an investment banks’ office in Paris to the design and installation of a complex 30,000 port structured cabling system within a large data centre.

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EPOS upgrade success for Costa Coffee Stores from WRS Systems

17 June 2020

Upgrading EPOS solutions can often be a testing time, but necessary for any retail or hospitality business that looks to benefit from advances in technology and strides to enhance customer experience.

The effectiveness of planning for success was recently demonstrated across 259 Costa Coffee stores by EPOS solutions company WRS Systems, working closely with delivery partner Celestra.

The requirement from Costa was to undertake the upgrade of existing terminals to new Oxhoo Indigo units running software from Datasym UK. Importantly all new terminals had to be implemented and old terminals decommissioned without any disruption to trading.

 

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Audere est Facere

21 April 2020

Even the most ardent Arsenal fan would begrudgingly admit that the new 62,062 capacity Tottenham Hotspur Stadium is a fine specimen. Still, the Lilywhites needed an IT infrastructure befitting of that status, so in came Real Wireless to make it happen.

The stadium design included provision for all wireless technologies (including 5G when it arrives) as well as PMR for support services, TETRA for emergency services and Wi-Fi – technically architected, supplied and deployed by the club’s official enterprise networking partner, Hewlett Packard Enterprise (HPE). It also needed support for satellite.

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DB Schenker goes the distance with SOTI

20 April 2020

DB Schenker is one of the largest Logistics, 3PL, transport and Freight management providers worldwide, a tradition that goes back to the 19th Century (est. 1872), generating approximately 50% of the DB Group’s revenues.

With more than 64,000 employees, across 130 countries and around 2,000 strategic, economic regional locations, DB Schenker has a global, integrated network geared towards customer service, quality and sustainability. A need for an enhanced mobile strategy led them to re-evaluate its enterprise mobility management solution.

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First Hull Trains get app back on track

20 April 2020

First Hull Trains, part of FirstGroup, is a UK rail operator running 90 services a week between London King’s Cross and Hull’s Paragon Interchange. It carries over 800,000 passengers every year on its fleet of four Class 180 DMUs.

Its aim is to deliver an industry-leading customer experience. It has invested in and achieved various innovative industry firsts, a pioneer in the UK transport sector.

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An appetite for change

02 January 2020

Paramount 21 is a Devon-based specialist in creating premium value-added frozen seafood, vegan, vegetarian and gluten-free products.

Launched in 1988 by Ali Hannaford, the Newton Abbot company’s website explains how it “was started with an investment of only £3,500, second-hand machinery, sheer determination and faith  in the future and Paramount is still an independently-owned family business”.

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It’s curtains for the old system

02 January 2020

Hillarys Blinds is one of the best-known players in the UK, owning one third of the market share.

The Nottingham-based digital specialist company, IPI is to deliver a programme of digital transformation across its contact centres.

For almost 50 years, Hillarys’ IT needs have continually evolved to keep pace with the company’s growth, with its call centre at the heart of operations.

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Titan Europe changes gear

02 January 2020

Titan Europe is a global manufacturer of wheels, tyres and undercarriage solutions based in Halesowen.

Over time the business had accumulated a number of different PCs and printers, each with their own costly requirements.

Thick walls throughout the site made simple IT jobs such as cabling difficult, in addition to Wi-Fi signals being unable to penetrate the walls.

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