Making mobile broadband networks mission critical

06 November 2025

With commercial mobile networks playing an increasingly important role in the mission-critical communications market, there are essential capabilities that must be implemented to ensure the networks deliver mission-critical services for end users. For first responders in particular, a delayed connection or dropped call can mean the difference between life and death.

One essential network capability is Quality of Service, Priority and Pre-emption – more commonly referred to QPP. Mission-critical mobile broadband networks need to implement QPP mechanisms to enable mission-critical services, securing mission-critical users’ operations and communications by giving them priority over non-mission-critical users/traffic in time of need, when both are sharing the same network.

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UK telecoms industry signs landmark charter to combat scam calls and fraud

06 November 2025

Major UK telecom providers — including BT (EE), Virgin Media (O2), Vodafone, Three, Tesco Mobile, TalkTalk, Sky (Sky Broadband), and the Communications Council UK — have signed a new Telecommunications Charter committing to a unified effort to crack down on scam calls and fraud. This initiative aims to strengthen national defenses, improve consumer protection, and support law enforcement efforts against telecom-related scams.

While many providers have already implemented measures to combat nuisance and scam calls, the new Charter formalises a collective commitment to enhance these efforts. Key initiatives include:

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ISPs: what happens when you can’t reach the console?

06 November 2025

Imagine the scenario from our last article: It’s 2am, a core router just went down, and customers in three regions have your phone ringing off the hook. You try SSH. No response. You ping through the management VLAN. Again, nothing.

What about the console port? This is your last lifeline to see what’s happening under the hood. But when you can’t reach it remotely, recovery slows to a crawl. What should have been a quick fix is now turning into hours of downtime, unhappy customers, and potential SLA penalties.

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The floor-to-office gap: how do manufacturers link their teams in an age of AI integration?

06 November 2025

Paul Holden, VP of EMEA sales at CallTower

Manufacturing has embarked on a rapid journey into a digital future. As intelligence erupts throughout factories and their supply chains, data – and the insight gained from it – is revolutionising how businesses source, create, and distribute their products. The arrival of smart factories and tightly integrated supply chains presents manufacturers with great opportunities, yet it also throws up challenges that need to be embraced and overcome.

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