30 July 2025

UK’s largest facilities services provider, OCS, has officially gone live with Totalmobile’s innovative field service management (FSM) technology, marking a significant step in modernising its operations across the country. This milestone follows a strategic partnership aimed at enhancing how OCS plans, manages, and delivers facilities management (FM) services through advanced digital solutions.
The deployment of the Field First platform introduces automation to workforce planning, providing OCS teams and field engineers with real-time visibility into job assignments, task progress, and resource availability. This shift away from manual, time-consuming scheduling enables more effective resource allocation, quicker responses to operational changes, and a reduction in unnecessary travel — leading to both increased customer satisfaction and environmental benefits.
Find out more20 June 2025

Network analyst firm Streetwave has released findings from a recent survey assessing the signal coverage and data performance of the UK’s leading mobile networks — EE, Three UK, Vodafone, and O2 — within St Mary’s Hospital in London.
Conducted on June 17, 2025, the survey focused on the hospital’s public walkways, specifically around the QEQM Building, with data collected via portable equipment at 12:33 pm. While the results are anecdotal due to the limited survey scope, they provide a useful snapshot of indoor mobile network performance in a critical public healthcare setting.
Find out more
10 June 2025

A comprehensive new report released today reveals that payment system failures are costing UK retail and hospitality businesses an estimated £1.6 billion annually.
Conducted by FreedomPay and Dynatrace in collaboration with Retail Economics, the study underscores the rising frequency and severity of disruptions that directly affect daily operations, customer satisfaction, and revenue.
Find out more03 June 2025

The UK government has today announced the rollout of a new nationwide campaign, supported by broadband giants BT and Virgin Media, aimed at helping vulnerable individuals prepare for the transition from traditional analogue telephone lines to modern digital (IP/VoIP-based) services. This initiative seeks to ensure that all users, especially those relying on critical telecare systems, can safely and smoothly make the switch ahead of the impending deadline.
Following a recent delay, the official analogue phone switch-off has been extended to 31 January 2027. The extension provides additional time for broadband providers, telecare providers, local authorities, and consumers to adapt. The primary concern remains the 1.8 million UK residents who depend on telecare systems — such as elderly and disabled users — that may not be compatible with digital phone services. Prior to the delay, the original deadline for the switch was set for December 2025.
Find out more