29 December 2025

Ian Lockyer, Marketing Manager, Icom UK Ltd

The Global Maritime Distress and Safety System (GMDSS) represents the world's most essential framework for ensuring life-at-sea safety. Established by the International Maritime Organization (IMO), GMDSS is a globally mandated, integrated radio safety system and procedural protocol designed to guarantee that any vessel in distress can be located and assisted anywhere on the planet.

For leaders in the maritime industry, understanding and correctly implementing GMDSS is not merely a regulatory obligation, it is a core responsibility that directly impacts lives.

07 November 2025

Northumbrian Water Group, one of the UK's leading water service providers serving 2.7 million customers in the North East and 1.8 million in Essex & Suffolk, has partnered with Medallia to transform its customer engagement and satisfaction initiatives.

The goal is to strengthen its position as a leader in sustainable water and wastewater solutions by leveraging Medallia’s customer experience management platform.