Network foundations for customer experience: A readiness checklist for modern organisations

24 April 2026

Customer experience is now shaped by far more than contact centres and digital interfaces. Every interaction a customer has with an organisation, from payments and mobile apps to security, websites and in-store systems, contributes to how that organisation is judged.

Yet, many CX initiatives still focus primarily on front-end tools while overlooking the security and infrastructure that make those interactions possible. This is why the foundations behind customer interactions matter just as much as the interaction itself. Networks, security, resilience and service availability all sit behind the moments customers see.

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CableFree: 30 Years of Wireless Excellence and Innovation

21 April 2026

In 2026, CableFree celebrates three decades at the forefront of wireless technology — a remarkable milestone for a company that has helped define how the world connects. Founded in 1996, CableFree: Wireless Excellence has grown from a visionary UK start-up into a global leader in wireless communications, exporting its technology to more than 95 countries. Three decades on, the company continues to push the boundaries of innovation, designing and manufacturing advanced wireless solutions that power everything from broadband connectivity to next generation 5G networks.

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OVHcloud accelerates the European quantum industry with Quandela’s Belenos

20 April 2026

At the Quantum Defence Summit, OVHcloud, a global cloud player, and Quandela, a photonic quantum computing specialist, have launched the Belenos computer on OVHcloud’s Quantum platform.

First unveiled last autumn, the OVHcloud Quantum Platform makes quantum computing, a breakthrough technology, more accessible through a Quantum-as-a-Service (QaaS) consumption model. With the addition of Belenos, OVHcloud continues to deploy its ambitious roadmap of quantum computers accessible through the cloud.

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Black box AI is being adopted faster than the controls to govern it, says AccountsIQ

20 April 2026

The growing adoption of AI across financial reporting and month-end close is creating a new category of risk for mid-market organisations, one that industry specialists are calling ‘black box AI’.

Gavin McGahey, CTO and Co-founder of AccountsIQ, is urging finance leaders to question how AI is being embedded in their workflows before the pace of adoption jeopardises the level of control finance has over operations.

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