04 July 2024

The Wellcome Genome Campus (WGC), located on the Hinxton Hall Estate, is home to world-leading genomics and biodata research institutes, innovative companies, scientific facilities, and a state-of-the-art conference centre.

WGC needed to quickly replace its previous radio system and equipment, as, within a short timeframe, the incumbent provider was no longer able to offer support, maintenance, or repairs. As well as nearing its end of life, the WGC required a radio system with a higher level of resilience and security, which could be expandable for future campus expansion.

04 July 2024

The National Oceanography Centre (NOC) is at the forefront of research in large-scale oceanography and ocean measurement technology innovation. The UK-based NOC is one of the world’s top oceanographic institutions employing around 650 staff. The NOC supports scientists in universities and research institutes with facilities, research infrastructure and irreplaceable data assets; and additionally manages Europe’s largest fleet of autonomous and robotic vehicles, and two state-of-the-art research ships - RRS Discovery and RRS James Cook.

07 June 2024

easyJet is one of the largest low-cost, European point-to-point airlines on the planet. The company operates 336 aircraft across 34 countries and 156 different airports. Reliability is everything in the airline segment, which is why the IT operations teams abide by a proactive approach in monitoring its complex hybrid networks, taking extra steps to keep flights running smoothly.

The warmest welcome in the sky
easyJet is an extremely busy eCommerce and retail business that wants to deliver ‘the warmest welcome in the sky’ by providing excellent travel experiences at a reasonable cost.

07 June 2024

Heathrow is Europe’s largest airport, powered by 6,500 employees, and welcoming more than 78 million passengers every year. The airport is home to more than 80 airlines and is Britain’s largest cargo port.

From engineering, customer relationship managers, and security personnel, to health and safety, baggage handlers, and other essential airport operations team members, the nature of work for Heathrow’s dispersed workforce is around the clock, 24/7/365, and necessitates a reliable, easy-to-use, and operations-focused mobile communication platform.

07 May 2024

Thames Water Utilities Ltd is a large private utility company responsible for the public water supply and wastewater treatment throughout most of Greater London, Luton, the Thames Valley, Surrey, Gloucestershire, north Wiltshire, far west Kent, and some other parts of England.

The operator is the UK’s largest water and wastewater services company and supplies 2.6 billion litres of drinking water per day and treats 4.7 billion litres of wastewater per day.

07 May 2024

Scottish Water provides drinking water to 2.46 million households and 150,000 business customers across Scotland. It supplies 1.34 billion litres of drinking water and removes 847 million litres of wastewater from customer properties daily, treating it before returning it to the environment.

Treating and delivering water for more than 2 million customers is an incredible task, especially in the face of rising environmental issues. Scottish Water recognised the need to move to a proactive and predictive approach that would transform how it manages the wastewater network. The operator would have real-time insights, allowing it to schedule interventions rather than just respond to events, avoiding customer inconvenience and environmental impact.

04 April 2024

Riverford Organic Farmers Ltd has expanded from a one-man team of founder Guy Singh-Watson delivering homegrown organic vegetables to friends, to a national vegetable box scheme delivering to around 50,000 customers each week. Today, the company employs 1,000 people and has three regional sister farms and a farm in France.

With multiple sites and IT real estate to manage, there are a vast array of devices that are integral to keeping the business functioning at peak performance. It’s important for the IT team to have visibility of these devices from both an IT infrastructure and environmental monitoring perspective to ensure that food is kept fresh and at the right temperature and humidity 24/7.

04 April 2024

Countrywide Healthcare, a 27-year-old supplier of medical and janitorial equipment to the care sector, faced critical network performance challenges in their new warehouse with a Cisco Meraki network. The IT team struggled to gain comprehensive visibility into its performance, resulting in unresolved downtime incidents like the inability to download web orders and slow ERP system performance.

Supporting expansion

“When we moved to our current 110,000 sq. ft warehouse in 2021, the refurbishment included the installation of a full Meraki network. We chose Meraki because we didn’t need to be experts in Cisco networking, since Meraki is almost plug and play with control from anywhere,” said Jonathan Price, IT manager at Countrywide Healthcare.

07 March 2024

Sheffield Hallam University is one of the UK’s largest and most diverse universities: a community of more than 35,000 students; 4,500 staff; and more than 295,000 alumni around the globe. Of those students, 53% are the first members of their family to attend university and 23% are from low-participation neighbourhoods.

The University standardised on Palo Alto Networks ML-Powered Next-Generation Firewalls (NGFWs) to safeguard its network some ten years previous. However, the education sector has become increasingly vulnerable to ransomware since then. Jisc’s Cyber Impact Report 2022 reveals that UK institutions spend an average of £2 million on responding to ransomware attacks – and ransomware is now the sector’s top cybersecurity risk, with more than 100 institutions falling victim since 2020.

07 March 2024

Westwoodside Church of England Academy school is situated in the heart of the village of Westwoodside, Doncaster. Each member of staff works tirelessly to provide students with an exciting curriculum and learning environment, with ICT in every classroom to ensure children are prepared for the modern world.

Addressing the limitations

Having invested in front-of-class technology and mobile devices to help improve curriculum delivery, Westwoodside’s wireless and network limitations needed addressing, and a planned for upgrade within the budgets available.