25 February 2021
In days gone by, when disaster loomed, the townsfolk would be encouraged to ‘head for the hills’. These days businesses set their sights a little higher and seek the protection of the Cloud to safeguard their networks.
The global pandemic proved that this was the right move, and companies that invested in cloud-based Unified Communications or cloud-based contact centre services before 2020 were much better placed to enable their remote workforce to stay connected to customers and remain pro-ductive as compared to companies with a traditional PBX or premises-based contact centre.Find out more
18 February 2021
Enterprises can keep data flowing to and from the European Union (EU) as normal post Brexit, thanks to a temporary solution that will keep the current rules in place for several months.
The bridging period of up to six months has been agreed to ratify a data “adequacy” agreement to allow for the continued free flow of personal data between the UK and the bloc.Find out more
04 February 2021
In 2020, network providers faced a new set of challenges with the changing dynamics of remote work, school, and the continued surge in demand for bandwidth-intensive applications like streaming video and cloud gaming.
Already this year, it’s clear that we won’t be returning to our old ways of working anytime soon. Our reliance on digital connectivity has grown and the past year has shown us just how critical the underlying communication network is to the way we work, live and play.
So, what does this mean for connectivity in 2021, how will the industry change and what are the trends we are likely to see?Find out more
02 February 2021
Cloud Technology Solutions (CTS), a Google Cloud Premier partner, has secured a contract with South East Water to digitally transform its CRM system, My Account, as part of the organisation’s five-year strategic plan. The project will see the former migrate My Account to Google Cloud, to improve customer service operations by teaming with CTS’s developers and platform engineers.
This migration will allow South East Water to make use of Firebase – a Google platform that enables businesses to build their own apps – improving communication and interaction with its 2.2 million customers.Find out more