Amazon pens deal with UK spy agencies to host top-secret data

10 November 2021

The UK’s three spy agencies have contracted Amazon’s cloud service unit AWS to host classified material in a deal designed to boost the use of artificial intelligence for espionage.

According to a report in the Financial Times, spy agency GCHQ championed the procurement of a high-security cloud system and it will be used by sister services MI5 and MI6, as well as other government departments such as the Ministry of Defence during joint operations.

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‘Half of IT leaders hesitant on future digital transformation programmes’

06 October 2021

Nearly half (44%) of UK IT decision makers (ITDMs) are less confident in taking on digital transformation programmes due to negative past experiences, according to new research from Citrix.

The new data was obtained through a study by Vitreous World, polling 500 IT decision makers at large organisations (250+ employees) in the UK, and aimed to reveal the extent to which previous experiences impact willingness to take on new digital transformation programmes. The poll revealed that even though many ITDMs have previously been involved with successful programmes, over half (51%) have been ‘burned’ by digital transformation projects that did not go according to the initial plan.

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Nasstar completes KCOM deal

06 October 2021

Broadband and communications provider KCOM has completed the sale of its national ICT business to Nasstar, the companies confirmed.

The deal, which was announced in June 2021, has made the buyer one of the largest independent providers of managed services in the UK with more than 1,200 employees.

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Darlington Building Society hires 8x8 for digital transformation

04 October 2021

Business communications and SaaS provider 8x8 said Darlington Building Society (DBS) selected 8x8 XCaaS (experience communications as a service) to support the organisation’s digital transformation efforts.

Due to the sensitive and high-value nature of daily calls, the institution needed a robust communications and customer engagement system that could reliably handle steep call volumes, facilitate employee collaboration and provide secure payment options, regardless of where employees and customers were located.

DBS selected 8×8 XCaaS, which includes integrated contact centre, voice, video meetings, and chat capabilities. It implemented 8×8 across the entire business, ensuring that callers are quickly directed to the correct person. Staff can communicate and collaborate from anywhere and with 8×8 Secure Pay, the DBS’ employees can provide “reliable and secure payment options to their members”.

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