27 April 2026
ISC2, the non-profit member organisation for cybersecurity professionals, has published UK data from its latest ISC2 Cybersecurity Workforce Study revealing that while UK cybersecurity teams are rapidly embracing AI tools, they do not yet have the AI skills needed to safely deploy or defend against a surge in AI powered threats.
As AI becomes central to cyber defence strategies, UK professionals report that demand for AI related expertise is outpacing their ability to keep up, creating a widening divide between ambition and preparedness.
27 April 2026
Infosecurity Europe, the information security event, running from 2-4 June 2026 at Excel London, has announced a major focus on artificial intelligence across its 2026 programme, as new research reveals that nearly two-thirds (64%) of UK cybersecurity leaders believe Agentic AI will have the biggest impact on cybersecurity over the next three years.
The findings, part of Infosecurity Europe’s 2026 Cybersecurity Trends Research, underscore the growing impact of AI on cybersecurity. Across Europe, Agentic AI was selected by 52 per cent of respondents as the most impactful emerging technology, far surpassing alternatives such as cloud native application protection (16%), quantum computing, non-human identity, and zero-trust architecture. When broken down by region, 64 per cent of surveyed UK IT decision makers cited Agentic AI as becoming most significant, ahead of Germany (57%) and well above Denmark, Belgium and France (all 46%).
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27 April 2026
Abnormal AI, provider of behavioural AI security solutions, has released its 2026 Attack Landscape Report.
Analysing nearly 800,000 email attacks across 4,600+ organisations between July and December 2025, the findings reveal a fundamental shift in cybercrime: attackers are moving away from exploiting technical vulnerabilities and instead targeting behavioural and organisational ones – using highly tailored attacks that exploit trusted relationships and routine workflows.
Find out more24 April 2026
Customer experience is now shaped by far more than contact centres and digital interfaces. Every interaction a customer has with an organisation, from payments and mobile apps to security, websites and in-store systems, contributes to how that organisation is judged.
Yet, many CX initiatives still focus primarily on front-end tools while overlooking the security and infrastructure that make those interactions possible. This is why the foundations behind customer interactions matter just as much as the interaction itself. Networks, security, resilience and service availability all sit behind the moments customers see.



