Network foundations for customer experience: A readiness checklist for modern organisations
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24 April 2026
Customer experience is now shaped by far more than contact centres and digital interfaces. Every interaction a customer has with an organisation, from payments and mobile apps to security, websites and in-store systems, contributes to how that organisation is judged.
Yet, many CX initiatives still focus primarily on front-end tools while overlooking the security and infrastructure that make those interactions possible. This is why the foundations behind customer interactions matter just as much as the interaction itself. Networks, security, resilience and service availability all sit behind the moments customers see.
As agentic AI adoption accelerates, Rubrik warns of growing security gaps
20 April 2026
The enterprise push into AI agents is outpacing the ability to secure them, according to new research from Rubrik Zero Labs.
Rubrik has announced the findings from the report, which show organisations are operationalising autonomous systems without the controls required to govern them, introducing a gap between innovation and security.
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Mythos, attackers and the part people still want to skip
20 April 2026
By Aaron Beardslee, Threat Security Researcher, Securonix.
Anthropic built a powerful AI model and then kept it on a short leash. The important point is not that a model found bugs. What’s worth acknowledging is that Anthropic looked at what Mythos could do and decided broad release was a bad idea.
Five arguments for virtual data rooms: The secure way to exchange business information in B2B environments
16 April 2026
Dropbox for design drawings, OneDrive for contracts and WhatsApp for research data? That may be all well and good for private use but can quickly turn into a security nightmare, states netfiles.
Anyone sharing sensitive company data via popular American cloud services is throwing the gates wide open to hackers and competitors, says netfiles, the German provider of data rooms. In this article, the company sets out to show a better and more secure way: the virtual data room.
