06 November 2025

Major UK telecom providers — including BT (EE), Virgin Media (O2), Vodafone, Three, Tesco Mobile, TalkTalk, Sky (Sky Broadband), and the Communications Council UK — have signed a new Telecommunications Charter committing to a unified effort to crack down on scam calls and fraud. This initiative aims to strengthen national defenses, improve consumer protection, and support law enforcement efforts against telecom-related scams.

While many providers have already implemented measures to combat nuisance and scam calls, the new Charter formalises a collective commitment to enhance these efforts. Key initiatives include:

06 November 2025

Ivaan Captieux, Information Security Consultant at Galix

As businesses move beyond traditional network boundaries, the old “castle and moat” model of security is no longer effective. In a world of hybrid work, cloud platforms and mobile devices, implicit trust within a network is a major vulnerability. Managed Security Service Providers (MSSPs) have become vital partners in helping organisations adapt, offering the expertise and frameworks needed to implement a zero-trust approach.

This modern security model removes assumptions by treating every access request as untrusted until proven otherwise. By replacing implicit trust with ongoing verification, zero trust significantly reduces the risk of unauthorised access and lateral movement within the network. MSSPs play a central role in making this model achievable. By combining continuous monitoring, automation, and advanced analytics, MSSPs help organisations put these principles into practice, turning security from a reactive defence into a proactive, adaptive strategy that evolves with emerging threats.