05 June 2025
In a pioneering initiative, Scottish ferry passengers in Orkney can now enjoy complimentary ultra-fast internet access, thanks to an innovative satellite-based connectivity pilot.
This marks the UK’s first deployment of satellite internet on ferries, supported by the Scottish Government and managed by the Scottish Futures Trust, in partnership with Orkney-based CloudNet IT Solutions, Orkney Islands Council, Orkney Ferries, and Highlands & Islands Enterprise. The nine-month pilot focuses on the Outer North Isles ferry routes operated by Orkney Ferries, aligning with the Scottish Government’s strategy to bolster community resilience, encourage population retention, and foster regional growth in remote areas. The initiative aims to demonstrate the tangible benefits of high-speed connectivity for maritime public transport, with the potential to expand across other Scottish routes.
“This innovative technology has enormous potential to improve travel for island communities and visitors alike. By trailing advanced connectivity on public transport, we are making journeys more productive and enjoyable while addressing the digital divide in rural areas,” says Business Minister Richard Lochhead.
Mobile network limitations
Historically, the vessels relied on mobile network services for internet access. While functional, these systems faced limitations in terms of speed and coverage, particularly in remote areas where the proximity to cellular towers significantly impacted connectivity. Notably, some of the vessels serve two remote islands — North Ronaldsay and Papa Westray — twice a week, providing essential lift-on/lift-off services for supplies and support, and due to their geographic locations, mobile connectivity becomes limited for all.
Operating on three ferries in northern Scotland, this public sector-funded pilot project enables travellers to work remotely, stream entertainment, shop online, and browse seamlessly. The service not only enriches passenger experience but also empowers ferry staff with improved operational tools, including streamlined back-office functions, maintenance management, and electronic transactions. Moreover, during adverse weather conditions, the onboard internet becomes a critical tool, providing captains with real-time weather and sea condition updates to ensure safety and efficiency.
Harnessing LEO for superior connectivity
The project leverages low Earth orbit (LEO) satellites, delivering speeds exceeding 200Mbps. The satellite constellation comprises over 7,000 satellites orbiting approximately 800 miles above Earth, each passing overhead every 10-15 minutes. Ferries’ onboard terminals automatically establish connections with the nearest satellite. Wi-Fi technology then distributes the high-speed internet throughout the vessels, providing consistent, reliable service regardless of weather conditions or remote location.
During the pilot, it became apparent that these systems, due to the nature of their connections and their use of bulky USB-C type connectors, do not lend themselves to comfortably routing cables through marine vessels. Additionally, given the age of the fleet, these vessels were not equipped for cable dressing like the newer vessels, where Roxtec water seals are more suitable for weatherproofing the vessels. Due to the connectors not fitting through the ingress points because of the size of the ingress and the bulky connectors, CloudNet had to employ a novel approach: splitting the cables, routing them into the ships, and re-terminating the cables using high-grade Cat7 connectors and IP68 waterproof glands. This approach made it easier to install the comms cables. It was tested and certified to meet Cat7 standards.
The successful integration directly into the bridge of each vessel allowed for seamless Wi-Fi distribution throughout key areas, including the bridge, staff quarters, passenger lounges, the crew deck, and the engine rooms. The Wi-Fi connectivity plays a critical role in enhancing operational efficiency, enabling online access to marine navigation systems, real-time weather updates, and the management of passenger manifests. The crew can also utilise the system for essential business communications, and, during their off-duty hours, for connecting with friends and family.
Currently, there are no restrictions on the bandwidth for the ship’s business operations, public Wi-Fi remains a shared and freely accessible solution for passengers.
“Our goal is to elevate the digital experience on Orkney ferries, ensuring passengers can access essential online services. This initiative not only benefits travellers but also enhances operational efficiency and supports Scotland’s broader digital strategy,” says CloudNet IT Solutions’ Director, Greg Whitton.
