End-user Self-care – VOSS Solutions

15 November 2013

This is the first course in a new online programme that aims to give students the chance to learn at their own pace.

The 12-month module is designed to give VOSS and Cisco HCS end users the tools to administer their own unified communications services and applications, from any smart device or tablet. It explains how to self-manage extension mobility, speed dials, presence, conferencing, voicemail, single number reach, corporate and personal directories, and preferences.

At the end of the programme, VOSS says end users will have the knowledge and tools to carry out changes to UC settings in real-time, which will increase productivity, speed time to resolution, and improve inter-company collaboration. This first course is offered free of charge for a limited period.