07 June 2024

Cisco UCM Cloud is part of Cisco’s cloud calling portfolio, powered by Cisco’s Unified Communications Manager collaboration (CUCM) technology, and is hosted in Cisco’s Webex data centres across the globe.

The enterprise-grade dedicated cloud calling and collaboration solution provides a simplified, enterprise-class migration path for existing on-premises deployments.

Cisco UCM Cloud provides enterprise-class call control, session management, voice, video, messaging, mobility, and conferencing services that are scalable, customisable, reliable, private and highly secure. A secure and scalable unified messaging and voicemail solution with flexible message access from email inbox, web browser, Webex App, Cisco Jabber, Cisco endpoint, smartphone, or tablet with simple administration.

View dynamically generated presence and securely exchange instant messages between individuals or groups using the Webex App or Cisco Jabber instant messaging client. The client also supports click to call, voice, video, and visual voicemail.

Moreover, remote workers can be span up efficiently from the cloud, to support a more flexible workplace, using Cisco mobile clients and applications to get better, more productive employee engagement.