13 June 2022
Vodafone Business UC with RingCentral is described as “a flexible unified communications solution, enabling more efficiency and control for businesses”. All communication streams are merged into a single, manageable platform, combining phone video messaging and file sharing from anywhere, and so much more to support business and employee needs. With 99.9% uptime and in-built security, the solution promises an enterprise-grade service.
As well as flexibility on features and subscriptions, the solution integrates with current infrastructure, integrating with existing collaboration, CRM, contact centre and cloud applications simply and securely. The technology supports business preferences, working to deliver a seamless working environment that encourages continuity and collaboration. Every feature and service on Vodafone Business UC can adapt to how the business and customers work best, helping to boost productivity and support. The platform offers customers the ability to scale depending on their needs while also addressing a variety of specific industry needs.
Some of the features include; real time analytics to see how the team is collaborating, a corporate directory that is automatically updated and accessible to all users, a built-in call log to make it easy to search calls by duration and call type and role-based access permissions so new roles can be assigned at just a click. What’s more, employees can seamlessly switch between mobile and desktop devices, and get a consistent experience on any device, no matter where they are.
The business will be given access to a network readiness assessment, a dedicated project manager and a comprehensive site analysis to ensure that the launch goes smoothly and they make proper use of their needed feature plan. vodafone.co.uk/business