11 April 2025
CGI and Totalmobile have announced a strategic partnership aimed at improving global field service management in the UK and Australia.
This collaboration combines CGI's world-class consulting and managed services expertise with Totalmobile's industry-leading FSM technology, focusing on increasing efficiency, reducing costs, and enhancing service quality through integrated digital solutions and data-driven service delivery.
Building on their existing successful joint projects, such as the City of Edinburgh Council, where CGI and Totalmobile delivered significant operational improvements in housing and social care services, the partnership will expand into various sectors across the UK and Australia. These sectors include government, health, housing, infrastructure, utilities, and transport, with the goal of better resource allocation and improved workforce productivity.
"We are delighted to partner with Totalmobile, bringing the very best of our respective organisations to provide innovation and proven outcomes. Our deployment of Totalmobile to our local authority clients has been transformative, driving operational improvements and productivity gains through digital transformation. We look forward to working with Totalmobile across a range of sectors to benefit our joint clients and their workforce,” said Tara McGeehan, President of UK & Australia at CGI.
"We’re delighted to formalize our ongoing working partnership with CGI, an organisation where we have already seen fantastic results for our joint clients. This is an exciting step forward for Totalmobile, and we’re proud to collaborate with a globally recognized and respected brand like CGI, growing in our domestic and international markets. Together, we will continue to deliver innovative, scalable solutions that drive real, measurable impact,” said Phil Race, CEO at Totalmobile.
As businesses increasingly confront the demand for responsive and data-driven operations, this partnership aims to equip clients with practical solutions and impactful outcomes. By integrating advanced workforce management solutions with established consulting expertise, organizations can unlock greater operational efficiencies, enhance service quality, and improve customer satisfaction. This strategic alliance positions CGI and Totalmobile to make significant strides in enhancing field service management in diverse industries.
