NHS Scotland selects cloud connectivity

08 May 2024

NHS National Services Scotland has successfully implemented Rhapsody Enterprise Master Person Index (EMPI) solution on behalf of NHS Scotland.

Hosted in Microsoft Azure, this cloud-based solution enables NHS Scotland to enhance the connectivity of its healthcare data across its systems, enabling a complete overview of a patient’s health journey.

Rhapsody EMPI streamlines and manages the patient identification process across multiple healthcare systems and organizations to reduce errors. The solution supports healthcare organizations' trust in the quality of their identity data, enabling personalized care, promoting health equity, and advancing public health initiatives.

In partnership with NHS Scotland and Wipro UK Limited, Rhapsody developed a custom EMPI solution to replace the existing legacy application, enabling effective updates and scalability within NHS Scotland’s expanding digital healthcare infrastructure.

“Rhapsody has created a modern technology solution that is easier to maintain and manage while ensuring accurate person identification, data integrity, and interoperability,” said Sagnik Bhattacharya, CEO of Rhapsody. “This partnership helps ensure a complete person view for NHS Scotland, supporting them in continuing to deliver the highest-quality healthcare for nearly 6 million Scottish citizens. We value the trust and confidence of NHS Scotland for Rhapsody to develop, deploy, and maintain a flexible and scalable master person index."

"We successfully completed the transformation and migration of NHS Scotland’s legacy systems to a new platform on the cloud. We see it not just as a technological improvement, but as a commitment to the future of healthcare in Scotland. This transformation symbolizes our dedication to innovation, efficiency, and, ultimately, the wellbeing of patients. Together with Rhapsody we are not just modernizing infrastructure, we’re shaping a healthier tomorrow,” said Omkar Nisal, Wipro managing director UK & Ireland.

"Keeping all healthcare information related to each person updated, complete, and correct is a critical factor in supporting safe, effective, and efficient patient care. The capability of Rhapsody EMPI to enable ease of use, whilst ensuring connected, secure, and comprehensive patient data, is helping support decision making across NHS Scotland boards in a whole manner of ways, supporting the ability to deliver good patient outcomes,” said Steven Flockhart, digital and security director at NHS National Services Scotland.