02 November 2022

Callroute has partnered with Coolwave Communication to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms. Enterprises can easily connect Coolwave’s global SIP trunking to Microsoft Teams and Webex without requiring physical infrastructure or extensive technical knowledge.

Voxnube is the first to unlock the benefits of this partnership. The company provides distributor voice services and solutions to Callroute and Coolwave’s partner bases globally, while benefitting from Callroute’s advanced call routing, number management and user provisioning solution, coupled with Coolwave’s extensive SIP trunking capabilities.

“Coolwave is very excited to be supporting Callroute in delivering global SIP solutions. Callroute has developed an advanced call routing, number management and user provisioning solution, allowing you to connect any phone system and service provider together, without the need for infrastructure or deep technical knowledge,” said Ronan Higgins, commercial director at Coolwave Communications. “Together, we are making it simple for all kinds of businesses to optimise and grow their UCaaS, CCaaS and CPaaS platforms with BYOC and automated voice services, helping to accelerate their services for customers.”

Using Callroute, end customers can easily connect Coolwave’s global SIP network to UCaaS platforms such as Microsoft Teams using the Callroute Bring Your Own Carrier (BYOC) functionality. In combination with Coolwave’s cloud-based, self-service and white-label Cool Operator platform, partners and customers benefit from secure and superior voice quality with regionalised points of presence, which simplifies global telephony deployments.