07 March 2022
Vodafone Business has jointly developed Vodafone Business UC with RingCentral, a cloud communications platform that integrates the mobile network operator’s 5G capabilities with its partner’s technology.
The solution, to UK enterprises, combines internal messaging, video conferencing and cloud telephony in a single application that can be accessed from anywhere.
Vodafone Business products and services director Giorgio Migliarina stressed that as businesses adapt to a disruptive and changing environment, they “need to become more automated and agile” in the way they work.
“Bringing technologies together that work in sync, connecting people, processes and information for faster decision making, will be critical,” he added. “Vodafone is committed to supporting the digital journeys of companies big and small, so we’re pleased to be working with RingCentral to support this move and help organisations become fit for the future.”
Both companies described the platform as “highly secure and robust” and offers an expanded portfolio of next generation unified communication and collaboration capabilities including team messaging, HD video meetings and calling.
“Enterprises today have growing global communications needs to meet the ever-evolving demands of their mobile and distributed workforce—from servicing global customers to expanding their global talent pool,” added Homayoun Razavi, chief business development officer, RingCentral.
All features can be run standalone or integrated with various business applications, including Microsoft 365, leading customer relationship management (CRM), enterprise resource planning (ERP) and helpdesk services – ensuring everything works in sync.
In addition, Vodafone Business UC with RingCentral includes real-time and historic analytics, extensive call management, and team collaboration and task management capabilities, which will be available to larger businesses. Vodafone Business plans to expand the platform to smaller businesses in the UK soon.