Hereford & Worcester Fire and Rescue Service picks MLL for tech refresh

08 February 2022

Hereford & Worcester Fire and Rescue Service has commissioned MLL Telecom, a provider of secure managed network services to the UK public sector, to undertake a technology refresh of the existing MPLS fibre network.

Commencing in November, the fiveyear project will include the provision of SDWAN based services to deliver increased network bandwidth, security and resilience. In total 27 sites are involved including the Fire and Rescue Service headquarters in Hereford and 26 fire stations located throughout the region.

“The technology refresh of our existing fibre network will ensure we continue to have access to fast, reliable and secure WAN and internet communications,” said Pete Chatwin, head of IT at Hereford & Worcester Fire and Rescue Service. “Our network, and the digital services it provides, is of paramount importance to our efficient operation and safety of the public. We are totally confident in the technology we have chosen to deploy whilst leaving the responsibility for managing the new SDWAN in MLL’s capable hands.”

Hereford & Worcester Fire and Rescue Service has around 250 wholetime firefighters and 380 on-call firefighters, supported by some 20 fire control staff and approximately 100 support staff. In addition, it hosts one of 29 national Urban Search and Rescue specialist units.