18 June 2020

Virgin Media Business has partnered with integrated cloud communications platform 8x8 to extend its voice and unified comms portfolio.

The telecom giant will now be able providing public sector, enterprise and SME customers with a host of new cloud- based and fully-integrated communica- tions tools from 8x8 covering voice, video, chat and contact centre solutions.

Virgin will also be able to tap into the rapidly growing cloud communications market and provide clients with a single- platform solution. 8x8 said its technology stack offers a whole host of features, “without the challenges that on-premises equipment often presents, enabling staff to collaborate faster and work smarter wherever they are”.

By moving to cloud based communications services, businesses should be able to reduce capital expenditure and move to- wards a future-proof communications plat- form designed to scale with their business.

“We are thrilled to be working with a leading UK partner like Virgin Media Business,” said John DeLozier, senior vice president and global channel chief at 8x8. “This strategic partnership will enable us to help thousands of private and pub- lic sector businesses communicate more effectively with cloud-based technology. We’re looking forward to helping Virgin Media Business expand further into the cloud space in the coming months.”

Under the terms of the deal, Virgin will work together to configure and rollout integrated cloud services and provide 24/7 support for customers.