VoIP for energy companies: a quick-fire guide for success

06 May 2025

Jez Pickering, Head of Customer Experience, Nebula

Voice over IP (VoIP) is not a new or unfamiliar concept to those responsible for managing corporate networks or IT decision-makers, but within certain sectors it has been under-adopted. One of the most interesting examples is the energy sector, which often have dispersed workforces, complicated workflows, intense margin scrutiny and a critical need for effective communication.

Since its emergence, increasingly faster internet speeds and more reliable connectivity have made the technology more appealing to businesses. Some of the biggest uptake has understandably been in call-heavy industries, such as hospitality, call centres, healthcare and insurance.

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BT to provide critical mobile coverage for UK environmental and emergency efforts

06 May 2025

BT has announced a significant new contract with the Department for Environment, Food and Rural Affairs (DEFRA), valued at several million pounds.

Under this five-year agreement, EE will supply 34,000 mobile connections to support frontline workers and facilitate real-time reporting on issues ranging from flooding to farming disease outbreaks across England, Scotland, and Wales.

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MLL Telecom delivers managed Microsoft Teams telephony services for local authorities

31 March 2025

MLL Telecom has announced the successful deployment of managed Microsoft Teams telephony services for the Royal Borough of Greenwich (RBG) Council and Portsmouth City Council (PCC), two key local authority clients. This initiative marks a significant advancement in communication solutions for these councils, enhancing operational efficiency and user experience.

RBG's contract, valued at £304,000 over three years, was awarded through a competitive tender via the CCS RM3808 framework. This project involves the migration of approximately 6,500 users from their existing call management platforms. Similarly, PCC’s contract is worth £367,000 over five years and includes the migration of around 6,000 users, procured via the Solent Framework.

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Telecommunications in residential areas – noise protection for PoP and RAN stations

28 March 2025

As telecommunications providers continue the rollout of optical fibre and 5G mobile coverage across Europe, implementing noise protection for the air conditioning systems used in point of presence (PoP) and radio access network (RAN) stations is vital. Uwe Kudszus, Product Manager, at STULZ explains how effective noise control not only ensures compliance with legislation but also reduces disturbance in urban environments.

Full-fibre networks are now available to the majority of Europeans. According to the FTTH Council Europe, while a few countries including Belgium, Germany, Greece and the Czech Republic are lagging behind, nearly everyone in Spain, Portugal and France has access to full-fibre, with overall penetration rates expected to pass 90 per cent in both the European Union (EU) and the UK by 2028. Meanwhile, figures from the 5G Observatory found that 81 per cent of the EU population was covered by at least one basic 5G network in 2023, while in the UK Ofcom estimated that 85-93 per cent of premises could get 5G coverage outdoors.

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