19 November 2024

UK fire and rescue services (FRSs) Hereford and Worcester FRS, Shropshire FRS, Cleveland Fire Brigade and Country Durham & Darlington FRS have selected Motorola Solutions to deploy a new Control Room Solution (CRS) utilising a shared control room platform to allow the four control rooms to work independently as well as a collaborative services hub.

The new solution integrates workflows from initial call taking to dispatch, into an intuitive and unified response system. It will standardise data and processes and provide control room staff with the ability to more quickly respond to incidents and be able to scale operations and capabilities in times of high demand.

12 November 2024

Motorola Solutions has announced a 7-year contract with the Scottish Fire and Rescue Service (SFRS) for a cloud-hosted Control Room Solution (CRS). The technology will be deployed across all operational control centres in Scotland to help evolve the service’s operational capabilities, improve country-wide collaboration and speed emergency response times.

“Installing a cloud-hosted, single command and control system has been a strategic priority for our Fire and Rescue Service, in line with our digital strategy and the Scottish Government’s Cloud First policy,” said Andy Watt, Assistant Chief Officer, Scottish Fire and Rescue Service. “Motorola Solutions’ mobilising solution will improve our ability to coordinate during spate conditions, reduce our risk of cybersecurity breaches and reinforce our commitment to providing a modern experience for our control room operators.”