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Is AI in cybersecurity an opportunity or a risk for MSSPs?
24 December 2025
Haris Pylarinos, Founder and CEO of Hack The Box
AI is rapidly changing how cyber defence is delivered. For managed security service providers (MSSPs), AI-enabled analytics, autonomous monitoring, and automated response offer the ability to analyse more data, close investigations faster and support customers seeking 24/7 assurance, without expanding SOC teams.
AI has the potential to improve cybersecurity, but speed alone doesn’t create resilience. If autonomous decision-making is not validated, tuned, and supervised, fast responses may be incorrect. The advantages of automation must be balanced by confidence that it behaves correctly under real-world conditions. Without this, introducing AI into an organisation’s cybersecurity becomes a new operational risk.
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