Royal Jersey Laundry has introduced a new tracking feature of HID’s linen management platform at each of its 5-star hotel customer sites to guarantee that drivers drop off and collect precise linen stock and that costly errors are avoided.
This new feature replaces a paper-based system used by drivers for the management of cages filled with clean/soiled linen delivered/collected at customer sites. It now provides detailed end-to-end tracking of linen cages across multiple customer locations throughout the whole cycle of washing, packing, delivery, and collection — a complex process given 550,000 pieces are laundered each week.
Royal Jersey Laundry installed a real-time linen inventory management system from HID combining LinTRAK RFID tags, a full set of RFID equipment including table-top and conveyor-belt scanners, one RFID portal and one cabin scanning unit, and cloud-based Acuity software. The discrete LinTRAK tags are sewn into linen items by laundry staff or by linen manufacturers at the production process. Some hotels also use LinTRAK tags to manage staff uniforms and restaurant linens such as napkins and tablecloths. Once cleaned, the linen is packed into cages, and scanned in seconds through HID’s RFID cabin station. Items are automatically counted, with delivery notes generated including billing information. HID’s Acuity software integrates with the laundry’s Sage accounting software to generate invoices.
The implementation of HID LinTRAK textile tags, RFID stations and the Acuity software platform has radically changed how Royal Jersey Laundry operates, delivering a better use of human resources; fast return on investment; better visibility of stock levels; improved responsiveness and customer satisfaction; increased security of expensive linen assets; and enhanced reliability and productivity.
