Sweet success

19 January 2021

Sugarcube Hosting, located in Matlock, Derbyshire, is  run by a team of hosting engineers, headed up by founder Chris Tebb. It has been hosting servers, websites, databases, email and backups for over 20 years. It prides itself on its own experience of knowing “the day-today problems business owners, designers and developers face with hosting and we know it can be done better”.

However, Sugarcube needed a hosting partner who offered a divergent network to host customer data which offered high availability, performance, and maximum uptime — at an affordable price.

Being such an essential element to the provision of their customer solutions, the choice of hosting partner absolutely needed to match Sugarcube’s own quality commitments to their customers whilst delivering a technically strong portfolio of hosting solutions.

TeleData provided Sugarcube hosting with their powerful ‘Cloud Data Centre’ product — built on its ultra-secure hosted cloud infrastructure platform — that exceeded the requirements and expectations of Sugarcube’s clients. The VMware powered Cloud Data Centre solution provided unrestricted cloud capacity on demand within a fully featured infrastructure as a service environment — allowing Sugarcube to create its own virtual machines and configure the network and platform to suit customers’ needs. All of this was provided with levels of support that backed up their promise to extend a high level of service to all Sugarcube hosted customers.

“TeleData’s approach throughout, their excellent telephone manner, timely answers to inquiries and keen pricing made them stand out in an overcrowded market full of sales companies that happen to provide hosting,” Chris Tebb, director of Sugarcube Hosting. “The results and benefits of working with TeleData Speak for themselves, fast service, great infrastructure and high levels of professional courtesy. If you’re considering using TeleData, tell them as much about yourselves as you can, they really listen and can make suggestions you had not considered.”