Survey reveals 75% of UK firms using AI, but challenges persist

11 September 2020

The Artificial Intelligence in Europe Survey, conducted by Interxion, showed that enterprise roadmaps for AI deployment over the next two years are already quite concrete

The Artificial Intelligence in Europe Survey, conducted by Interxion, showed that enterprise roadmaps for AI deployment over the next two years are already quite concrete

A new survey has revealed that three quarters of UK enterprises are actively leveraging or testing artificial intelligence (AI) today.

The Artificial Intelligence in Europe Survey, conducted by colocation data centre services provider, Interxion, showed that enterprise roadmaps for AI deployment over the next two years are already quite concrete. Despite this, many enterprises are looking to ramp up their AI efforts, but lack the appropriate infrastructure to do so.

It also found that by 2022, 31.4% of UK enterprises intend to use AI for an initial application while a further 19.0% expect to use it in various fields. In addition, around one-third (30.6%) expect to be testing AI in their companies.

“As we continue to shift toward an increasingly digital society, the appetite for AI is growing,” said Patrick Lastennet, director of enterprise at Interxion. “By automating processes, delivering new strategic insights, accelerating innovation and improving customer experiences, AI has started to revolutionise industries and UK enterprises are starting to adopt it. As AI use becomes more pervasive, ensuring that the infrastructure is also evolving to properly support the applications will be crucial to future success.” 

The survey further revealed that infrastructure requirements for implementing AI vary from one industry to another. However, it is clear that for all enterprises, optimising infrastructure is critical. Decision makers are seeking solutions to ease the bottlenecks, such as incalculable costs, AI-optimised IT equipment and experienced personnel. 

The Artificial Intelligence in Europe survey polled 500 IT decision makers in the UK.