GL Telecoms, a UK turnkey supplier of fibre optic network services, has recently implemented an end-to-end contract and job management system from Depotnet, providing a centralised platform to manage all aspects of the business.
Management realised that relying on paper forms, spreadsheets, and email/messaging would not support further growth, prompting the search for a digital solution. The new system seamlessly connects the back office with field teams, enhancing operational efficiency and improving the management of core services, commercial operations, and compliance.
GL Telecoms particularly values several key Depotnet features, including progressive safety assurance and the ‘gate check’ functionality. The mobile app guides operatives through a step-by-step process to ensure all safety procedures are completed correctly on-site. Work cannot proceed until these steps are verified, ensuring compliance.
“Safety is paramount; it’s our top priority. Depotnet ensures that everyone follows the correct procedures and flags any issues that need attention. We’re now achieving 99% engineer accreditation in job role compliance, and Depotnet has been central to that success,” said said James Gildea, Operations and Business Development Director at GL Telecoms.
The system has also been instrumental in managing commercial operations, particularly when the scope of work or materials required differs from initial estimates. Backed by photos and videos, engineers can report issues directly from the site, allowing all stakeholders to review and quickly secure client approvals for additional work. For telecoms projects, Depotnet integrates seamlessly with Openreach, providing full real-time visibility of all ongoing work.
Depotnet’s data-rich reporting capabilities, along with its integration with tools like Power BI, have enabled GL Telecoms to make data-driven decisions, improve operational efficiency, enhance compliance, and support business expansion. The company is now exploring new opportunities within the utility sector, with Depotnet serving as a key differentiator in securing new business, particularly in energy and traffic management.
“Depotnet has delivered a significant return on investment for GL Telecoms,” said Gildea. “Since its introduction, we’ve doubled both our output and the size of the business. Depotnet has played a crucial role in this success — its ability to streamline operations is indispensable.”
