SmartCredit is in constant contact with their customers and prospects through a sales and management team. With such a high degree of phone usage, the first key requirement was a highly reliable phone system that was easy to use and could cope with multiple simultaneous calls.
During the course of a sales call the SmartSearch service will frequently be demonstrated to show ease of use and the high quality of information produced. This means that the constant availability of the voice and data network forms an essential part of the success of the business. So as well as having a great phone system, the reliability of the data network is equally as essential.
Finally, it was vitally important to SmartCredit that the system was installed within budget, deployed within a tight timeframe and working from day one.
