Benenden Hospital in Kent has partnered with LG Electronics to install 40 innovative digital screens in patient rooms, aiming to create a more personalised and calming environment for patients. This initiative is part of a broader effort to improve patient care through technology and artistic expression.
The hospital selected LG’s 43UR762H displays — originally designed for hospitality settings — for their compatibility with hospital systems and their versatile content delivery capabilities. Patients are welcomed with personalised messages, and the screens provide access to wellbeing media, recovery guides, and the ability to stream content from personal devices, offering a familiar and engaging environment during their stay.
A key feature of the project is the integration of custom artwork, developed in collaboration with OOHSCREEN, a company specialising in digital art and signage. The artwork, inspired by the hospital’s history and legacy, aims to reduce patient stress, anxiety, and pain — a benefit supported by research on the positive impact of art in healthcare settings. The displays’ digital nature allows for easy rotation of themes and artworks, ensuring the environment remains dynamic and responsive to patient needs.
In addition to patient-facing screens, three control monitors have been installed for staff use, enabling real-time management of content, scheduling, and overall communication. The LG 43UR762H’s Pro Centric technology allows the hospital to tailor and control messaging centrally, making it easier for staff to update content quickly and efficiently according to feedback or changing circumstances.
“We’re always striving to offer a more personalised experience for our patients. Embracing innovation like this helps us create an environment where patients feel safe, relaxed, and supported in their recovery,” said Claire Harley, Director at Benenden Hospital.
The project underscores the growing role of digital media in healthcare environments, demonstrating how technology can support personalised care, emotional wellbeing, and a more comforting hospital experience. As hospitals continue to adopt such solutions, Benenden Hospital’s approach may serve as a model for integrating digital art and patient engagement into healthcare settings worldwide.
